I don't have a hundred dollars lying around to buy another external hard drive right now to be able to copy the files to a new one. I know it doesn't work on the flash hard drive, but shouldn't it recognize the other kind of hard drive that is the external one? Is there any program I can use to defragment it or anything I can do to fix it. I can't find any de-fragmenting app that will work on my Mac. But I have a Mac with a flash hard drive and use a mounting software to view the external hard drive. The only thing Apple recommends is to make a full backup of your data, format the hard drive. It reminds me of issues I used to have way back when I used to have a PC. The macOS does not provide a tool for defragmenting the hard drive. But lately space on the hard drive has randomly been disappearing. I purchased the app and have been using it just fine. The problem is, the person who gifted it to me didn't realize it was a Windows based one that needed special software to be viewed on a Mac. It is a 4TB one that was gifted to my a year ago for Christmas. So I have a portable hard drive I use with my Macbook Air.
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